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Unable to drag and drop when editing toolbars

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Wygwam - I am unable to drag new button groups into my toolbar configuration when editing the toolbar. I can drag the button group but when I drop it just returns to where it started.

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Brad Bell (Official Rep) December 04, 2011 22:26

Hi Eric,

What version of EE and Wygwam are you using and which browser version?

Are you getting any JavaScript errors in your browser's console?

Thanks,
Brad

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Hi Eric, What version of EE and Wygwam are you using and which browser version? Are you getting any JavaScript errors in your browser's console? Thanks, Brad

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Zakir Tariverdiev January 24, 2012 20:53

Hi,

I have the same issue. The console doesn't produce any JS errors. I am running the it on localhost though. Could that be an issue?

Thanks

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Hi, I have the same issue. The console doesn't produce any JS errors. I am running the it on localhost though. Could that be an issue? Thanks

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Brandon Kelly (Official Rep) January 24, 2012 21:07

There’s nothing inherently wrong with running your site off your localhost. Just make sure all your Server Path and URL setting are correct in Admin > General Configuration, etc.

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There’s nothing inherently wrong with running your site off your localhost. Just make sure all your Server Path and URL setting are correct in Admin > General Configuration, etc.

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Zakir Tariverdiev January 24, 2012 21:21

Hi,

Thank you for the quick response. I just checked the General Configuration and everything seems to be in order. I also tested the module on external server and it worked fine. It seems like the localhost version is the only one complaining. If it's not the server path, what else could it be?

Thanks

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Hi, Thank you for the quick response. I just checked the General Configuration and everything seems to be in order. I also tested the module on external server and it worked fine. It seems like the localhost version is the only one complaining. If it's not the server path, what else could it be? Thanks

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Zakir Tariverdiev January 24, 2012 21:32

I should add that I can drag and drop items from the existing configuration, but not into it (i.e. add new items).

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I should add that I can drag and drop items from the existing configuration, but not into it (i.e. add new items).

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Zakir Tariverdiev January 24, 2012 22:12

It seems that this issue is not exclusive to localhost, but rather to EE 2.4. I just installed a fresh version of EE 2.4 on external server and the same issue there. This issue wasn't present on EE 2.3.1 with Wygwam 2.4 though.
Is there a compatibility issue with EE 2.4?

Thanks

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It seems that this issue is not exclusive to localhost, but rather to EE 2.4. I just installed a fresh version of EE 2.4 on external server and the same issue there. This issue wasn't present on EE 2.3.1 with Wygwam 2.4 though. Is there a compatibility issue with EE 2.4? Thanks

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Brandon Kelly (Official Rep) January 24, 2012 22:39

We did release Wygwam 2.4 today, which adds EE 2.4 compatibility, but the editor configurations were not affected. I just checked to make sure, and they’re definitely still working fine in EE 2.4 on my end.

Make sure that your themes/third_party/wygwam/ folder is still there and in-tact.

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We did release Wygwam 2.4 today, which adds EE 2.4 compatibility, but the editor configurations were not affected. I just checked to make sure, and they’re definitely still working fine in EE 2.4 on my end. Make sure that your themes/third_party/wygwam/ folder is still there and in-tact.

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Zakir Tariverdiev January 24, 2012 22:49

Thanks for checking this, but the folder is there and intact. The configuration is the same as was used for EE 2.3.1 w/Wygwam 2.3.

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Thanks for checking this, but the folder is there and intact. The configuration is the same as was used for EE 2.3.1 w/Wygwam 2.3.

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Brandon Kelly (Official Rep) January 25, 2012 16:09

Hi Zakir,

I just looked into this again, and this time, toolbar selection wasn't working on my end. Not sure why it worked last time – maybe I was using the wrong EE version.

Anyway, I figured out what the cause of it was, and released Wygwam 2.4.0.1, which fixes this bug.

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Hi Zakir, I just looked into this again, and this time, toolbar selection wasn't working on my end. Not sure why it worked last time – maybe I was using the wrong EE version. Anyway, I figured out what the cause of it was, and released <a href="http://pixelandtonic.com/wygwam/releasenotes">Wygwam 2.4.0.1</a>, which fixes this bug.

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Zakir Tariverdiev January 25, 2012 17:18

Thank you Brandon.
Though I don't see Wygwam 2.4.0.1 on the release notes page. The page wasn't updated yet?

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Thank you Brandon. Though I don't see Wygwam 2.4.0.1 on the release notes page. The page wasn't updated yet?

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stuart.d69 February 03, 2012 06:20

Just upgrade to 2.4.0.2 and pain still persists.

Module page shows WYGWAM as 2.45, fieldtype page shows 2.4.0.2 :(

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Just upgrade to 2.4.0.2 and pain still persists. Module page shows WYGWAM as 2.45, fieldtype page shows 2.4.0.2 :(

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florian February 03, 2012 16:32

Same issue for me. On EE 2.4 and cant drag/drop. Installed new module this morning ,2.4.0.2 but not fixed yet.

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Same issue for me. On EE 2.4 and cant drag/drop. Installed new module this morning ,2.4.0.2 but not fixed yet.

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Andy Harris February 05, 2012 19:42

Yeah, I have this too. I can drag stuff out, but can't put stuff back in.

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Yeah, I have this too. I can drag stuff out, but can't put stuff back in.

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stuart.d69 February 05, 2012 23:05

Have just tried doing the same thing in Firefox - no problem. Issue with Chrome + Safari (webkit ?) on OSX.

Anyone else confirm ?

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Have just tried doing the same thing in Firefox - no problem. Issue with Chrome + Safari (webkit ?) on OSX. Anyone else confirm ?

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Florian Auckenthaler February 06, 2012 00:38

I am having the issue in both Chrome and FF, on Win 7. Same as Andy, I can drag it out but not back in.

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I am having the issue in both Chrome and FF, on Win 7. Same as Andy, I can drag it out but not back in.

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Cue February 06, 2012 12:25

I've tried in all browsers. It seems there's no "drop" functionality. Though, the item is draggable but fails to snap to a destination.

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- Cue February 06, 2012 12:30
  
  Note: This is also occurring on EE 1.7.1 using 2.4.0.2
  
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- Cue February 06, 2012 13:10
  
  This issue is fixed for 1.7.1 by upgrading jQuery from 1.3.2 to 1.7.1 and jQuery UI from 1.5.2 to 1.8.16
  
  Debugging in Chrome, jQuery UI suppresses error messages. However, jQuery notified me that $.proxy was undefined – a utility introduced in jQuery 1.4
  
  I would recommend checking both jQuery and the UI are at their latest.
  
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I've tried in all browsers. It seems there's no "drop" functionality. Though, the item is draggable but fails to snap to a destination.

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Brandon Kelly (Official Rep) February 06, 2012 20:48

When you guys updated to Wygawm 2.4.0.1+, are you sure you uploaded the new themes/third_party/wygwam/ folder? Also, try clearing your browser's cache.

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When you guys updated to Wygawm 2.4.0.1+, are you sure you uploaded the new themes/third_party/wygwam/ folder? Also, try clearing your browser's cache.

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Florian Auckenthaler February 06, 2012 22:36

Maybe this was just a cache issue for me. I just looked and now it seems to be working again. How about the other guys that had this issue?

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Maybe this was just a cache issue for me. I just looked and now it seems to be working again. How about the other guys that had this issue?

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Andy Harris February 07, 2012 20:41

It's working for me too - I'm absolutely sure I refreshed my cache. Is this some kind of trick? :)

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It's working for me too - I'm absolutely sure I refreshed my cache. Is this some kind of trick? :)

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masni bennett February 29, 2012 00:08

I'm also having this problem in EE 2.4.0 with Wygwam 2.3.4.1 and Chrome. Clearing the cache hasn't helped, and I can't see any javascript errors in Chrome's debugger. Will try updating :)

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I'm also having this problem in EE 2.4.0 with Wygwam 2.3.4.1 and Chrome. Clearing the cache hasn't helped, and I can't see any javascript errors in Chrome's debugger. Will try updating :)

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Michael April 23, 2012 00:27

Same problem - Wygwam 2.5 and EE 2.4.0. For me as well as others, worked in FF, but not in Safari, but no JS errors in Safari.

Thanks...

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Same problem - Wygwam 2.5 and EE 2.4.0. For me as well as others, worked in FF, but not in Safari, but no JS errors in Safari. Thanks...

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Brandon Kelly (Official Rep) April 23, 2012 15:28
Have you cleared Safari's cache?

Sometimes Safari is stubborn about clearing cache. One technique that has always worked for me is:
1. Close all tabs
2. Quit and re-open Safari
3. Safari > Empty Cache..., and click Empty
4. Quit and re-open Safari
Give that a shot.
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Have you cleared Safari's cache? Sometimes Safari is stubborn about clearing cache. One technique that has always worked for me is: <ol><li>Close all tabs</li><li>Quit and re-open Safari</li><li>Safari > Empty Cache…, and click Empty</li><li>Quit and re-open Safari</li></ol> Give that a shot.

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Michael April 23, 2012 18:30

Right on the $$$. Worked in Safari. You're the man.... again. Thanks, Brandon!

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Right on the $$$. Worked in Safari. You're the man.... again. Thanks, Brandon!

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